Welcome to the shopthebcode.com website (the "Site"). These terms & conditions ("Terms and Conditions") apply to the Site, and all of its divisions, subsidiaries, and affiliate operated Internet sites which reference these Terms and Conditions.

This website is owned and operated by BrandCo Nigeria Limited. For the purposes of this website, "seller", "we", "us" and "our" all refer to shopthebcode.com 

 

  1. General

1.1 We reserve the right to change, modify, add, or remove portions of both the Terms and Conditions of Use and the Terms and Conditions of Sale at any at any time. Any such changes will take effect when posted on the website with no other notice provided. It is your responsibility to read the terms and conditions on each occasion you use this website. Your continued use of the website following the posting of changes to these Terms and Conditions shall signify your acceptance to be bound by the latest terms and conditions.

1.2 These Terms and Conditions fully govern the use of the Site and the purchase of goods on this Site. No extrinsic evidence, whether oral or written, will be incorporated.

1.3 Kindly review the Terms and Conditions listed below diligently prior to using this website as your use of the website indicates your agreement to be wholly bound by its Terms and Conditions without modification.

1.4 You agree that if you are unsure of the meaning of any part of these Terms and Conditions or have any questions regarding the Terms and Conditions, you will not hesitate to contact us for clarification. These Terms and Conditions fully govern the use of this website. No extrinsic evidence, whether oral or written, will be incorporated.

1.5 If you are not a consumer, you confirm that you have authority to bind any business on whose behalf you use this website

1.6 Certain website services will require registration and subsequent access to those services will be subject to an approved login name and password ("Password Details"). Information that you provide on this website must be accurate and complete. All Passwords Details are accepted and may be withdrawn at our sole discretion and are exclusive to you and non-transferable and must be treated as strictly confidential at all times. In the event that you have any concerns regarding your Password Details or become aware of any misuse then you must inform us immediately (see Contact Us for more information and full contact details).

  1. Terms and Conditions of Use

2.1 Use of the Site

2.1.1 You confirm that you are at least 18 years of age or are accessing the Site under the supervision of a parent or legal guardian.
Both parties agree that this website may only be used in accordance with these Terms and Conditions of Use. If you do not agree with the Terms and Conditions of Use or do not wish to be bound by them, you agree to refrain from using this website.

2.1.2 We grant you a non-transferable, revocable and non-exclusive license to use this Site, in accordance with the Terms and Conditions of Use, for such things as: shopping for personal items sold on the site, gathering prior information regarding our products and and making purchases. Commercial use or use on behalf of any third party is prohibited, except as explicitly permitted by us in advance.

2.1.3 These Terms and Conditions of Use specifically prohibit actions such as: accessing our servers or internal computer systems, interfering in any way with the functionality of this website, gathering or altering any underlying software code, infringing any intellectual property rights. This list is non-exhaustive and similar actions are also strictly prohibited.

2.1.4 Any breach of these Terms and Conditions of Use shall result in the immediate revocation of the license granted in this paragraph without prior notice to you. Should we determine at our sole discretion that you are in breach of any of these conditions, we reserve the right to deny you access to this website and its contents and do so without prejudice to any available remedies at law or otherwise.

2.1.5 Certain services and related features that may be made available on the Site may require registration or subscription. Should you choose to register or subscribe for any such services or related features, you agree to provide accurate and current information about yourself, and to promptly update such information if there are any changes.

 2.1.6 Every user of the Site is solely responsible for keeping passwords and other account identifiers safe and secure. The account owner is entirely responsible for all activities that occur under such password or account. Furthermore, you must notify us of any unauthorized use of your password or account. The Site shall not be responsible or liable, directly or indirectly, in any way for any loss or damage of any kind incurred as a result of, or in connection with, your failure to comply with this section.

2.1.7 During the registration process you agree to receive promotional emails from the Site. You can subsequently opt out of receiving such promotional e-mails by clicking on the link at the bottom of any promotional email.

 2.2 User Submissions

 2.2.1 Anything that you submit to the Site and/or provide to us, including but not limited to, questions, reviews, comments, and suggestions (collectively, "Submissions") will become our sole and exclusive property and shall not be returned to you.

2.2.2 In addition to the rights applicable to any Submission, when you post comments or reviews to the Site, you also grant us the right to use the name that you submit, in connection with such review, comment, or other content.

2.2.3 You shall not use a false e-mail address, pretend to be someone other than yourself or otherwise mislead us or third parties as to the origin of any Submissions. We may, but shall not be obligated to, remove or edit any Submissions.

2.2.4 By completing an order or signing up, you agree to receive a) emails associated with finalizing your order, which may contain relevant offers from third parties, and b) emails asking you to review The BCode and your purchase and c) promotional emails, SMS and push notifications from The BCode. You may unsubscribe from promotional emails via a link provided in each email. If you would like us to remove your personal information from our database, unsubscribe from emails and/or SMS, please email Customer Service.

 2.3 Accessibility of Website

 Our aim is to ensure accessibility to the website at all times, however we make no representation of that nature and reserves the right to terminate the website at any time and without notice. You accept that service interruption may occur in order to allow for website improvements, scheduled maintenance or may also be due to outside factors beyond our control.

 2.4 Links and Thirds Party Websites

2.4.1 To provide increased value to our customers, we may provide links to other websites or resources for you to access at your sole discretion. You acknowledge and agree that, as you have chosen to enter the linked website we are not responsible for the availability of such external sites or resources, and do not review or endorse and are not responsible or liable, directly or indirectly, for

(i) the privacy practices of such websites,

(ii) the content of such websites, including (without limitation) any advertising, content, products, goods or other materials or services on or available from such websites or resources or

(iii) the use to which others make of these websites or resources, nor for any damage, loss or offence caused or alleged to be caused by, or in connection with, the use of or reliance on any such advertising, content, products, goods or other materials or services available on such external websites or resources.

 2.4.2 Creating a link to our website is strictly forbidden without our prior written consent. Furthermore, we reserve the right to revoke our consent without notice or justification

 2.5 Intellectual Property

 2.5.1 Both parties agree that all intellectual property rights and database rights, whether registered or unregistered, in the Site, information content on the Site and all the website design, including, but not limited to, text, graphics, software, photos, video, music, sound, and their selection and arrangement, and all software compilations, underlying source code and software shall remain at all times vested in us or our licensors.

 2.5.2 Use of such material will only be permitted as expressly authorized by us or our licensors.

2.5.3 Any unauthorized use of the material and content of this website is strictly prohibited, and you agree not to, or facilitate any third party to, copy, reproduce, transmit, publish, display, distribute, commercially exploit or create derivative works of such material and content.

 2.6 Data Protection

 Any personal information collected in relation to the use of this website will be held and used in accordant with our Privacy Policy, which is available on our Site.

 2.7 Liability and Indemnity

 2.7.1 You agree to indemnify and hold us, our affiliates, officers, directors, agents and/or employees, as the case may be, free from any claim or demand, including reasonable legal fees, related to your breach of these terms and conditions.

2.7.2 Subject to Section 2.7.1 above, The BCode will use reasonable endeavors to verify the accuracy of any information on the site but makes no representation or warranty of any kind express or implied statutory or otherwise regarding the contents or availability of the site or that it will be timely or error-free, that defects will be corrected, or that the site or the server that makes it available are free of viruses or bugs or represents the full functionality, accuracy, reliability of the website. The BCode will not be responsible or liable to you for any loss of content or material uploaded or transmitted through the website and The BCode accepts no liability of any kind for any loss or damage from action taken or taken in reliance on material or information contained on the site.

2.7.3 Subject to Section 2.7.1 above, The BCode will not be liable, in contract, tort (including, without limitation, negligence), pre-contract or other representations (other than fraudulent on negligent misrepresentations) or otherwise out of or in connection with the terms and conditions for any:

  • economic losses (including without limitation loss of revenues, data, profits, contracts, business or anticipated savings); or
  • loss of goodwill or reputation; or
  • loss of privacy and loss of data; or
  • special or indirect losses
  • suffered or incurred by that party arising out of or in connection with the provisions of any matter under these terms and conditions.

 2.7.4 Notwithstanding the above,The BCode's aggregate liability (whether in contract, tort or otherwise) for loss or damage shall in any event be limited to a sum equal to the amount paid or payable by you for the product(s) in respect of one incident or series of incidents attributable to the same clause.

2.7.5 We will take all reasonable precautions to keep the details of your order and payment secure, but, unless we are negligent, we cannot be held liable for any losses caused as a result of unauthorized access to information provided by you.

 2.8 Applicable Law and Jurisdiction

These Terms and Conditions of Use shall be interpreted and governed by the laws in force in the Federal Republic of Nigeria. Subject to the Arbitration section below, each party hereby agrees to submit to the jurisdiction of the courts of Nigeria and to waive any objections based upon venue.

2.9 Arbitration

Any controversy, claim or dispute arising out of or relating to these Terms and Conditions of Use will be referred to and finally settled by private and confidential binding arbitration before a single arbitrator held in Nigeria in English and governed by Nigeria law pursuant to the Arbitration and Conciliation Act Cap A18 Laws of the Federation of Nigeria 2004, as amended, replaced or re-enacted from time to time.
The arbitrator shall be a person who is legally trained and who has experience in the information technology field in Nigeria and is independent of either party. Notwithstanding the foregoing, the Site reserves the right to pursue the protection of intellectual property rights and confidential information through injunctive or other equitable relief through the courts.

3.0 Termination

In addition to any other legal or equitable remedies, we may, without prior notice to you, immediately terminate the Terms and Conditions of Use or revoke any or all of your rights granted under the Terms and Conditions of Use.
Upon any termination of this Agreement, you shall immediately cease all access to and use of the Site and we shall, in addition to any other legal or equitable remedies, immediately revoke all password(s) and account identification issued to you and deny your access to and use of this Site in whole or in part. Any termination of this agreement shall not affect the respective rights and obligations (including without limitation, payment obligations) of the parties arising before the date of termination. You furthermore agree that the Site shall not be liable to you or to any other person as a result of any such suspension or termination.
If you are dissatisfied with the Site or with any terms, conditions, rules, policies, guidelines, or practices of E-Cart Internet Services Nigeria Limited in operating the Site, your sole and exclusive remedy is to discontinue using the Site.

3.1 Severability

3.1.1 If any portion of these terms or conditions is held by any court or tribunal to be invalid or unenforceable, either in whole or in part, then that part shall be severed from these terms and conditions and shall not affect the validity or enforceability of any other section listed in this document.

3.2 Miscellaneous Provisions

3.2.1 You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

3.2.2 Assigning or sub-contracting any of your rights or obligations under these Terms and Conditions or any related order for products to any third party is prohibited unless agreed upon in writing by The BCode.

3.2.3 The BCode reserves the right to transfer, assign, novate or sub-contract the benefit of the whole or part of any rights or obligations under these terms and conditions to any third party.

3.2.4 We have selected our products on the basis that they will be used for domestic use only, if you are planning to use them for business purposes please make sure that you are covered by the appropriate insurance. Where you decide to use the products in the course of a business, we exclude (to the fullest extent permitted by law) those warranties and conditions relating to fitness for a particular purpose.

3.2.5 Our maximum liability to business users arising out of or in connection with the products shall be limited to the replacement value of the product in question (except in the case of death or personal injury caused by our negligence or in respect of fraud). In relation to business users, we do not accept liability for the fitness of goods for business purposes, nor do we accept liability for loss of use of the item nor any loss over and above the cost of the item in the event of a claim for breach of warranty or condition.

3.2.6 No delay or failure by The BCode to exercise any powers, rights or remedies under these terms and conditions will operate as a waiver of them nor will any single or partial exercise of any such powers, rights or remedies preclude any other or further exercise of them. Any waiver to be effective must be in writing and signed by an authorized representative of The BCode.

3.2.7 These terms and conditions including the documents or other sources referred to in these terms and conditions supersede all prior representations understandings and agreements between you and The BCode relating to the use of this website (including the order of products) and sets forth the entire agreement and understanding between you and The BCode for your use of this website.

3.3 Formation of Contract

3.3.1 Both parties agree that browsing the website and gathering information regarding the services provided by the seller does not constitute an offer to sell, but merely an invitation to treat.

3.3.2 The parties accept that an offer is only made once you have selected the item you intend to purchase, chosen your preferred payment method, proceeded to the checkout and completed the checkout process.

3.3.3 Both parties agree that the acceptance of the offer is not made when the seller contacts you by phone or by email to confirm that the order has been placed online. Your offer is only accepted when we dispatch the product to you and inform you either by email or by phone of the dispatch of your ordered product. Before your order is confirmed, you may be asked to provide additional verifications or information, including but not limited to phone number and address, before we accept the order.

3.3.4 Please note that there are cases when an order cannot be processed for various reasons. The Site reserves the right to refuse or cancel any order for any reason at any given time.

 3.4 Acceptance of Electronic Documents

You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

3.5 Payment and Pricing

3.5.1 We take payment from your card at the time we receive your order. Goods are subject to availability. In the event that we are unable to supply the goods, we will inform you of this as soon as possible. A full refund of the value paid will be given for the goods.

3.5.2 We are determined to provide the most accurate pricing information on the Site to our users; however, errors may still occur, such as cases when the price of an item is not displayed correctly on the website. As such, we reserve the right to refuse or cancel any order. In the event that an item is mispriced, we may, at our own discretion, either contact you for instructions or cancel your order and notify you of such cancellation.
We shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit/debit card charged.

3.5.2 In the event that we are unable to provide the services, we will inform you of this as soon as possible. A full refund of the value paid will be given for the goods.

 3.5.3 All prices are shown in ₦ naira and include VAT (where applicable) at the applicable current rates but exclude delivery charges.

3.5.4 We reserve the right to make changes to prices

 3.6 Use of Voucher Codes

Our Site accepts the use of voucher codes for orders placed online. The marketing voucher codes which are accepted on our Site entitle you at the time of ordering a product to a saving on the order being placed on our Site.
Our voucher codes may not be exchanged for cash. Vouchers are non-refundable. We reserve the right to cancel or withdraw our voucher codes at any time.

3.7 Delivery

3.7.1 This Site is only for delivery of products to customers within Nigeria. We make every effort to deliver goods within the estimated timescales set out on our Site; however, delays are occasionally inevitable due to unforeseen factors.

3.7.2 We shall be under no liability for any delay or failure to deliver products or otherwise perform any obligation as specified in these terms and conditions within the estimated timescales where they did not occur due to our fault or negligence.

3.7.3 You agree not to hold us liable for any delay or failure to deliver products or otherwise perform any obligation as specified in these terms and conditions if the same is wholly or partly caused whether directly or indirectly by circumstances beyond our reasonable control.

3.7.4 Risk of loss and damage of products passes to you on the date when the products are delivered to you or are left with a person or place nominated by you.

3.8 Return Policy

3.8.1 We offer a 7-day money back guarantee, please refer to Returns and refunds. In the unlikely event that you receive faulty or damaged goods, please refer to our Returns

3.8.2 All sizes and measurements are approximate, but we do try to make sure that they are as accurate as possible.

4.0 Intellectual Property

4.1 You acknowledge and agree that all copyright, trademarks and all other intellectual property rights in all materials and/or content made available as part of your use of this website shall remain at all times vested in us or our licensors. You are permitted to use this material only as expressly authorized by us or our licensors.

4.2 You acknowledge and agree that the material and content contained within this website is made available for your personal non-commercial use only and that you may only download such material and content for the purpose of using this website. You further acknowledge that any other use of the material and content of this website is strictly prohibited, and you agree not to (and agree not to assist or facilitate any third party to) copy, reproduce, transmit, publish, display, distribute, commercially exploit or create derivative works of such material and content.

 

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Return and Exchange Policy

Thank you for shopping at bCODE! We want to ensure your complete satisfaction with your purchase. Please review our policy regarding returns, exchanges, and refunds.

Return and Exchange Period: You have 14 days from the date of receiving your item to request a return or exchange.

Eligibility: To be eligible for a return or exchange, the item must meet the following criteria:

  • It must be in the same condition as when you received it: unworn, unused, and with all tags intact.
  • It should be in its original packaging.
  • You must provide the receipt or proof of purchase.

Initiating a Return or Exchange: To start a return or exchange, please contact our customer service via one of the following methods:

Once your return or exchange request is accepted, we will provide you with detailed instructions on how and where to send the package. Returns or exchanges sent without prior authorization will not be accepted.

Refunds: If you are requesting a refund, please note that it must be done within 3 days of the original purchase date. We will notify you once we've received and inspected your return, and let you know if the refund has been approved or not. If approved, you'll be automatically refunded through your original payment method. Please remember that it may take some time for your bank or credit card company to process and post the refund.

Damaged, Defective, or Incorrect Items: Upon receiving your order, please inspect the items thoroughly. If you discover any defects, damages, or receive the wrong item, please contact us immediately. We will promptly evaluate the issue and take necessary steps to rectify the problem.

Exchanges: If you wish to exchange an item, please follow the return procedure mentioned above. Once your return is accepted, you can proceed to make a separate purchase for the desired item.

If you have any further questions or concerns about our return and exchange policy, please don't hesitate to reach out to us through the provided contact information.

Have questions about your order, or a general enquiry?